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Privacy policy

In the following, you can find information about Moment’s processing of personal data.

Moment A/S and/or one of Moment A/S’s subsidiaries (hereafter Moment) is responsible for the processing of personal data that takes place in accordance with this policy

All inquiries regarding the processing of personal data can be addressed to:

Moment A/S
CVR nr: 25 32 89 49
Vester Farimagsgade 15, 5.
1606 København V
e-mail: persondata@moment.dk

In this privacy policy, you can find information about the purposes for which we process personal data, how we store the data and how and when data may be disclosed to third parties as well as what rights you have as a registered person.

Our processing activities

When you create a profile as a job seeker via our website or app

When you create a profile as a job seeker via our website (mit.moment.dk or moment.temponizer.dk) or app (myjob), you must give your consent for us to contact you, if we find a match between you, your job wishes and a possible position. In this connection, we will store and review the information you give us, typically name, contact details, education, relevant experience, possibly gender, possibly portrait photo, as well as other information given in your application and CV.

In some situations, we will seek information about you via social media or other publicly available fora. In addition, we can store minutes/notes about the conversations we may have with you, including actual job interviews. For some jobs, it will be necessary to take part in a personality test and/or submit a criminal record. If you accept this, it also means that we will be able to store and process the information in the future.

If we find a potential job match, we will pass on a number of information to our customer/user company. You will always have the opportunity to refuse to be considered for a specific job before we pass on the information.

If you no longer wish to receive job offers, you can deactivate your profile. However, we will continue to store a number of information about you, e.g., with the aim of being able to answer any subsequent questions you may have about why you were not considered for a specific job. The basis for this storage and processing is found in article 6 (1) (f) of GDPR. If you stop logging into your profile, we will consider your profile inactive 2 years after the last log-in. We will send you an e-mail before we deactivate your profile.

We will typically delete all data we have about you no later than 2 years after your last activity.

When you are recruited for a position with one of our customers

In a recruitment process, we will store and review the information you give us, typically name, contact details, education, relevant experience, possibly gender, as well as other information given in your application or CV.

In some cases, we will seek information about you via social media or other publicly available fora.

In addition, we can store minutes/notes about the conversations we may have with you, including actual job interviews. For some jobs, it will be necessary to take part in a personality test and/or submit a criminal record. If you accept this, it also means that we will be able to store and process the information in the future.

If you are offered employment with one of our customers, based on our recruitment process, we will transfer the information we have received about you in the connection with the recruitment process to your future employer.

We will also store the information we have about you for a period thereafter, typically 24 months. The basis for this storage and processing is found in article 6 (1)(f) of GDPR.

When you are employed as a temporary worker

When you are employed as a temporary worker, we will have to process and store a number of information about you and your employment. This is necessary for us to ensure that you receive the correct salary and conditions in general. We process e.g., the following information: name, address, social security number, contractual relationship, salary level, pension scheme, working hours, time records, sick leave, tax conditions as well as citizenship, and/or residence/work permit. The basis for this processing is found in Article 6 (a) (b & c) of the GDPR. If you have taken part in a personality test and handed in a criminal record, which is necessary to be employed for certain temporary jobs, we will also store these.

Finally, we store any relevant correspondence we may have with you as well as any minutes/notes of the conversations we may have had during your employment as well as information about the reason for the termination of your employment at Moment. The legal basis for this processing can, depending on the content, be found in Article 6 (1) (f) in the GDPR.

We will share some information about you with the customer(s) with whom you are temporarily employed. This concerns, among other things, information about your profile and your skills, as well as working hours, time records and sick leave. The customer(s) you are working with on a temporary basis will also be able to share information with us, including information about your behaviour, possibly absence etc.

Some customers may require us to provide documentation that a temporary worker sent to the customer receives the correct salary and have relevant permits to work in Denmark. When we receive such requests, we will forward relevant documentation to the customer, typically in the form of pay slips, copy of passport and/or work permit.

When you stop being employed as a temporary worker with us, we will store your information for 5 years until the end of the next calendar year after your last salary payment. We will store your information as we are obliged to store certain information and files according to the Danish Accounting Act. Other information we store to be able to answer subsequent inquiries about your employment and the reason for the termination of your employment, The basis for this storage and processing can be found the Article 6 (1) (c & f) of GDPR.

When you are assigned as an on-demand temporary worker

When you are assigned as an on-demand temporary worker, we will process and store the same information as when you are employed as a regular temporary worker. Read more under” When you are employed as a temporary worker”.

In addition, we will store information about your desired shifts and try to match these with our customers’ needs. You will be notified of possible shifts via e-mail, text message or app message. When you confirm to take an offered shift, we will also store information about this. The basis for this processing is found in Article 6 (1) (b & f) of the GDPR.

When you register with our job agent

You can register with our job agent and choose which types of job postings you want information about.

You can choose to simply provide an email address and indicate your preferences. When you are registered with our job agent, you will be sent job postings that match your wishes to the email address you have specified.

If you stop logging into your profile, we will consider your profile inactive 2 years after the last log-in. We will send you an email before we deactivate your profile.

We will typically delete all data we have about you no later than 2 years after your last activity.

When you sign up for our customer newsletter

You can sign up for our newsletter and thus consent to Moment sending you our newsletters containing articles, insight into cases and invitations to seminars and events regarding our temp and recruitment services.

You can withdraw your consent anytime via the link at the bottom of the newsletter.

When you visit our website

When you visit Moment’s website (Moment.dk, mit.moment.dk and temponizer.moment.dk) we collect information about you by using cookies, which collect information about your behaviour on our website.

The purpose of processing information about you in cookies is to offer a relevant and interesting website that functions.

Cookies contain information about you and your use of our website, e.g., IP address, type of browser, search terms and network location, time of your visit to our website, which pages you have visited and for how long. You choose which types of cookies you consent to; however, necessary cookies cannot be opted out. You can view and change your consent to cookies anytime, just as you can block cookies in your browser. You can manage your consent and read more about which cookies we use in Moment’s cookie banner which is presented to you the first time you visit our website. You can find the cookie banner again anytime by clicking the cookies icon in the lower left corner of our website.

The basis for the above treatments is therefore your consent, cf. Article 6 (1) (a), of the GDPR however, for necessary cookies it is the legitimate interests rule in Article 6 (1) (f) GDPR, as we process this information in order to be able to offer you a website that functions. Session cookies are deleted the moment you leave the website. Permanent cookies are set for a period of time and deleted when such period expires or earlier if you withdraw your consent to cookies. The duration of such periods appears in the cookie overview which you will find in Moment’s cookie banner. If you consent to marketing cookies, we will retain documentation of this consent for at least 2 years after consent has been withdrawn.

If you wish to change or withdraw your consent, you can do so via our cookie banner. You can find our cookie banner by clicking the cookies icon in the lower left corner of our website.

If your photo can be used for marketing

Occasionally we employ individuals to appear in marketing campaigns. If you are employed and receive a salary/fee for this, it means that we have the right to use the recordings (video or photo) for marketing in the future. Further details will appear in the contract. We will also store and process several pieces of information about you to be able to pay the correct salary/fee, including salary information, CPR no., tax conditions, etc. The basis for this processing is found in Article 6 (1) (b & c) GDPR.

We will store some of your information for 5 years until the end of the next calendar year after your last salary payment. We will store your information, as we e.g., are obliged to save certain information and attachments according to the Danish Accounting Act. We will also store information about the contractual relationship with you, and our payment for this, if we consider that it may be relevant to use the recordings for marketing purposes. The basis for the above storage and processing can be found in Article 6 (1) (c & f).

In some situations, we ask for your consent to use recordings, films and/or photographs of you for marketing purposes. It will be clear from the declaration of consent how long we expect to keep the recordings. The basis for this processing is thus your consent, cf. Article 6 (1) (a) GDPR.

If you wish to withdraw your consent, all you must do is send an email to persondata@moment.dk, preferably stating your full name and which recordings you participate in. In some cases, it may be necessary for you to identify yourself with a picture ID so that we make sure that we delete the correct pictures.

The withdrawal does not affect the legality of the processing that has taken place.

Security meassures – this is how we look after your personal data

We have adopted technical and organizational measures to secure our processing of personal data against accidental or illegal destruction, loss, alteration and unauthorized disclosure or publication. This means, among other things, that both physical and technical measures have been implemented, e.g., in the form of access control, video surveillance, passwords and encryption, as well as continuous backup of data. Our employees are instructed in how they may process personal data, and internal guidelines have been adopted for what to do in the event of a breach of personal data security.

How to deactivate your profile

If you no longer wish to be contacted with possible job offers and thus wish to withdraw your consent, you can easily do so by deactivating your profile. You can also simply ask to no longer receive job emails and/or to be contacted by email with specific job offers.

Even if you deactivate your profile, we can still store several information about you. The storage period depends on whether you have applied for specific jobs and/or whether you have been employed as a temporary worker and have been paid by Moment.

Your rights

Right to see information (right of access)

You have the right to gain insight into the information we process about you, as well as a range of additional information.

Please note that you will be able to see most of the information we process about you on your profile.

Right for rectification

You have the right to have information that is incorrect corrected.

Right to erasure (the right to be forgotten)

In special cases, you have the right to have your information deleted before the time when we ourselves would delete your information.

Right to restriction of processing

In certain cases, you have the right to have the processing of your information restricted. If you have the right to have the processing restricted, we may in the future only process the information – apart from storage - with your consent or for the purpose of establishing, asserting, or defending legal claims or to protect a person or important public interests.

Right to object

In certain cases, you have the right to object to our otherwise lawful processing of your personal data.

Right to withdraw consent

If Moment’s processing of personal data is based on your consent, you have the right to withdraw consent. If you withdraw your consent, we will cease further processing of your personal data from the time consent is withdrawn. The withdrawal does not affect the legality of the processing that has taken place.

Contact information

Should you wish to make use of your rights, you can contact us:

Moment A/S
CVR nr: 25 32 89 49
Vester Farimagsgade 15, 5.
1606 København V
e-mail: persondata@moment.dk

Complaints

If you think we are processing your information in breach of the rules, you may file a complaint with the Danish Data Protection Agency. You can read more about this on The Danish Data Protection Agency’s website

Changes to the privacy policy

We reserve the right to change this privacy policy. This will take place in case of significant changes in legislation, the introduction of new technical solutions, new service concepts and the like. In addition, we will adjust the text linguistically or content-wise as needed.

Last update December, 2022 (version 2.0)